Our products are crafted from durable, pet-safe materials like solid wood, sisal rope, and non-toxic fabrics to ensure both longevity and safety for your feline friends.

Yes! Many of our designs are tested to support multiple cats and larger breeds. Product descriptions include weight capacity and stability features for your reference.

Absolutely. Each product comes with step-by-step assembly instructions. We also provide downloadable guides on our website for easy access.

At this time, we offer a selection of pre-designed products. However, we’re working on customizable options—stay tuned!

Most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.

We’re sorry to hear that! Please contact us within 48 hours of delivery with photos of the damage, and we’ll arrange a replacement or refund.

Yes, our furniture is designed with safety in mind. Be sure to supervise kittens on taller structures until they’re comfortable and agile enough to use them confidently.

Use a vacuum or lint roller to remove hair and spot clean with a damp cloth. Avoid harsh chemicals to protect the materials and your pet.

Yes! We run seasonal sales and special promotions. Join our mailing list to get exclusive offers and first access to new arrivals.

1. You can reach us via our Contact page or email us directly at support@jaylynduckworth.store. We’re happy to help!