At Jaylyn Duckworth Store, we are committed to providing high-quality pet care products and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased through our platform.

1. Warranty Coverage

We offer a standard 1-year limited warranty on most physical products unless otherwise specified. This warranty covers manufacturing defects and functional issues that arise under normal, intended residential use.

Note: Warranty coverage may vary for specific products. Please refer to individual product listings for exact warranty information.

2. Warranty Period

The warranty period begins on the date of purchase and remains valid for one (1) year.

3. How to File a Warranty Claim

To initiate a warranty claim, please follow these steps:

Contact Us: Email us at support@jaylynduckworth.store or call us at +1 219-332-1799.Provide Required Information: Include your order number, product details, a clear description of the issue, and any relevant photos or videos.Next Steps: If your claim is approved, we will send you return instructions or provide a suitable resolution such as replacement or repair.

4. What the Warranty Does Not Cover

This warranty does not cover the following:

Damage caused by misuse, neglect, or abuse

Accidental damage or mishandling

Normal wear and tear or cosmetic damage

Any unauthorized modifications or repairs

Products purchased through unauthorized resellers or third-party platforms

5. Limitation of Liability

Jaylyn Duckworth Store’s liability is strictly limited to the repair or replacement of defective items. We are not liable for any incidental, indirect, or consequential damages resulting from the use or installation of our products.

6. Contact Us

For any questions regarding your warranty or to file a claim, please reach out to us at:

Jaylyn Duckworth Store
📍 3245 Montgomery Dr, Indianapolis, IN 46227
📧 Email: support@jaylynduckworth.store
📞 Phone: +1 219-332-1799